JALI App Privacy Policy

This page clearly explains how JALI App handles data protection, cookies and user rights, so players in Dhaka and across Bangladesh can understand in plain language what is kept and why.

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Effective date and a brief introduction

Effective date: August 2026. Using the JALI App collects some data to ensure accounts, security and support run properly.

This is not a long legal text; simply put, what data is kept, how it is kept, and what you can control, is shown here.

What types of data are collected by the JALI App

Account information

When registering on JALI, name, phone number and login information are required; these are used to keep the account active.

Device and usage data

Device model, IP, app version and visit time may be stored, which helps detect JALI login problems.

Cookies and sessions

Cookies remember language, preferences and sessions, so when you return to the JALI APK you don't have to set everything again.

How we collect data

Data comes directly from the forms you provide, app usage and support conversations; many users in Dhaka review sessions after top-ups with bKash, so transaction records are also used.

Some data automatically comes, such as login time, device cookies and security events.

See how

  1. Open the JALI App and log in
  2. Some preferences and settings are saved
  3. Your message history is kept when you contact support.

How data is used

Data is used for four purposes: to run accounts, to prevent fraud, to provide support, and to personalize content; for Nagad or Rocket users, payment status is quickly verified.

Cookies also show which pages you stay longer on, which helps arrange menus and notifications, especially on slow networks.

Who data may be shared with

Payment Support

Limited data may be sent for verification related to bKash, Nagad and Rocket; this is only used to reconcile transactions.

Service providers

Some metadata may be shared with hosting, analytics and support tools, but not more than necessary

Legal requests

To comply with the law, some information may need to be shown; such requests are very limited in scope

How to disable cookies and exercise your rights

Most cookies can be disabled from browser settings; you may also view, modify or delete profile information on request

  • Disable unnecessary cookies
  • Request to correct incorrect information
  • Request a review of account data
  • Submit a deletion request to support

Things to remember

Transparent use

Only necessary data is kept in the JALI App; unnecessary data is not kept

Security focus

Data protection, login control and session monitoring all work together

Your control

You have more control over cookies, settings and data corrections

If you have questions, contact us

If any part is unclear JALI Contact Page Contact the security, data protection or cookie questions via the JALI contact page; the support team will handle them.

You can report issues related to JALI Login, JALI Register and JALI APK for Bangladeshi users; this is shown in Dhaka local time.

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More useful pages

Read terms

Account rules and terms of use in one place

Responsible Gaming

A short guide on playtime controls and safe practices

Learn about JALI

A brief introduction to brand, experience and service type

Data protection visual

JALI Data Protection Dashboard

Accounts and security can be viewed together

JALI Cookie Settings Screen

Clear view of browser cookie controls

JALI Support Chat Screen

Support team contact panel for data questions

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